Wondering where your haunt is?
After you purchase, your tracking number will automatically be sent to the email you used at checkout once your Vélora order ships.
Use that tracking number to follow your package from dispatch to delivery.
Tracking hasn't updated yet?
Tracking can take a little time to update after your shipping confirmation is sent. This usually means the carrier is waiting to scan your package into its network.
Showing delivered but can't find it?
Check your mailbox, porch, side entrance, household members, and any nearby areas where the carrier may have safely left your package.
If you still can't locate it, contact us at velorasupport.co@gmail.com and include your order number.