Terms of service

Vélora Terms of Service

These Terms of Service govern your use of the Vélora website and purchases made through our store.

By accessing our website or placing an order, you agree to these terms.

Online Store

Our store is hosted through Shopify, which provides the ecommerce platform we use to offer our products and services.

You may not use our website or products for unlawful purposes or interfere with the security or operation of the store.

Product Information

We make reasonable efforts to display product descriptions, photographs, videos, specifications, and pricing accurately.

Colors and visual effects may appear somewhat different depending on lighting, display settings, placement, and individual product variation.

We may update product information when necessary.

Orders

Submitting an order does not guarantee acceptance.

We reserve the right to cancel or limit an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, inventory problems, or unauthorized transactions.

If an order is canceled after payment has been collected, the applicable payment will be refunded.

Pricing

Prices and promotions may change without notice.

The price shown during checkout at the time an order is submitted is the price applicable to that purchase, unless an obvious pricing or technical error has occurred.

Promotions and Discounts

Discounts, bundles, free-shipping offers, and other promotions may be subject to specific eligibility requirements.

Unless explicitly stated otherwise, promotions may not be combined.

Shipping

Shipping estimates are provided in good faith but are estimates rather than guaranteed delivery dates.

For additional information, please review our Shipping Policy.

Returns and Refunds

Returns and refunds are governed by our published Return & Refund Policy.

Intellectual Property

Our website content, branding, graphics, product photography, videos, text, logos, and other original materials belong to Vélora or their respective rights holders and may not be copied or commercially reused without permission.

Third-Party Services

Our store may use or link to third-party services.

We are not responsible for the content, availability, privacy practices, or independent actions of third-party websites or services.

Limitation of Liability

To the maximum extent permitted by applicable law, Vélora will not be responsible for indirect, incidental, special, or consequential damages resulting from misuse of our products or use of our website.

Nothing in these terms limits consumer rights that cannot legally be excluded.

Changes to These Terms

We may update these Terms from time to time.

The version published on our website will be the current version.

Contact

Questions about these Terms may be sent to:

Email: velorasupport.co@gmail.com
Phone: (804) 317-6653